Frequently Asked Questions
Please feel free to email us at email@example.com with any additional questions you may have!
What is FLEXPAY?
FLEXPAY allows you to make interest-free payments on motorcycle rims and parts from top manufacturers such as SMT Machining, Bad Dad, American Suspension, and Fat Katz. It involves a quick application and decision process. You can then shop and you will receive your purchases before they are paid in full. FLEXPAY is better than traditional financing, layaway and credit cards.
How does FLEXPAY work?
Start by filling out our secure, convenient 5-minute online application. We will contact you with our decision within 24 to 48 hours. If you are approved, you will put one-third of your total balance down and the vendors will begin processing your order. When your order is ready to ship, you will pay another one-third of your total. After that, you can spread the balance over the next three to six months – interest-free!
How do I know if the parts or wheels I want are eligible for FLEXPAY?
Will I have to pay any fees?
No, you will not be charged any fees.
Will I have to pay interest?
No, all of your payments are interest-free.
Will you check my credit?
We only run a soft-pull on your credit and so you will not receive any type of inquiry on your credit which would negatively affect your score.
Will you approve applicants who have bad credit?
We are willing to work with people who have credit issues, so we may still be able to approve you. Are you working and earning an income? Then you have a good chance of being approved.
Will I be able to return or exchange my products?
The motorcycle industry is a “custom order” industry and the return policies are usually limited with all our vendors due to that fact. When you purchase a wheel it is custom to your particular bike’s year and make. Our four vendors have specific policies on this that we adhere to and can’t make exceptions on these. Most will only exchange a product and not give your money back, so please make sure the part you are purchasing is what you really want or will fit your specific motorcycle.
How do I make a payment?
We will automatically draft your interest-free payment directly from a credit or debit card of your choice each month on the same day of each month. For example January 15th, February 15th, March 15th, and so on till it is paid in full.
When do payments start?
You will make your first payment – one-third of your total – when you place your order. The vendors will then begin processing your order. You will pay another one-third of your total when your items are ready to ship usually in 8-10 weeks when you are purchasing wheels due to the manufacturing process. The remaining balance can be spread over the next three to six months interest-free.
Can I change my payment date?
We are here to help you get the parts you need in a manner that you can afford. We understand that unexpected issues come up in life. If they do just call us and we will do whatever is in our power to accommodate your request.
What vendors do you work with?
How do I apply for the FLEXPAY program?
You can apply by filling out our secure, convenient 5-minute online application here.
How do I contact FLEXPAY?
Send us an email at firstname.lastname@example.org.